FAQ
What image formats can I use
Fo product images use the formats: jpg, jpeg and png. For logos we recommend to use svg. Checklist for Error...
Can anyone see my B2B prices
By default B2B prices are hidden for all visitors of your webshop. It’s only if you send an invitation to...
How to add several emails to a customer
If your customer wants several users on their account, follow the steps below. This can also be used if you...
Why does my category not appear in the webshop
For the category and its belonging products to appear on the webshop, it has to be added to the product...
How to add customer departments
Allow dealers to log into only one account with access to all their departments. It can be time consuming for...
Can I add several admin users
Yes, you can add as many admin users as you want to your webshop. To do this, contact support@storeshop.no. In...
Reference number to accounting system
Transmission of reference number/customer reference is not part of the standard integration with Storeshop. This link explains what will be...
Do B2C orders have to be transferred to my accounting system
Storeshop recommends that you consult with your accountant for questions regarding accounting. Transactions in the bank must be recorded in...