FAQ
Crop Images
To crop images to the Storeshop suggested pixel-sizes we recommend “Pixlr” since it is an easy web-based image editing tool...
Customer doesnt receive the email invitation to our webshop
To resolve this issue you can try to send a new invite by clicking “Send Invitation”. If the customer still...
Design templates
Storeshop does not have complete design templates to choose from. However, you can create your own design with different design...
Do B2C customers have to use Klarna
– Yes. As of today, Klarna is the only checkout option for B2C customers. We are working on developing more...
Do B2C orders have to be transferred to my accounting system
Storeshop recommends that you consult with your accountant for questions regarding accounting. Transactions in the bank must be recorded in...
Do private customers get their own customer number
Private customers (meaning B2C customers) does not have their own user with the possibility to log in to the webshop....
How do I edit a contact form
Log in to your Storeshop control panel. In the menu bar, go to Settings --> Site builder. In the top...
How do you manage an order from Klarna
After the order has been transferred from Storeshop to Klarna, it is important that you visit Klarna’s dashboard and fulfill...